Re: Health insurance provider
Why? They are probably doing that because people like me have been taking a picture of their card on their phone for years, so you don't have to remember to bring your card with you to an appointment (to say nothing of what you do if you end up in the ER when you won't have your card on you)
I haven't carried a health insurance card for a decade now. I probably still have a picture of my insurance card from 2009 if I go back far enough in my iPhone's photo roll.
I think my insurance carrier has an app, but I haven't bothered to install it because the photo works just as well. If they didn't send me a physical card, I'd take a picture of the computer screen displaying the numbers. That's what the receptionist wants when you show up, I can read it off a photo just as easily as I can read it off a physical card.