Re: Highest costs first
I'll tell you what L3/L4/L5 do - exactly what they are told by L1 and not a single extra thing.
In a properly functioning company with devolved powers to drive the various divisions along, these people are the key to success.
In DXC there is only one person allowed to make decisions.
Its this absolute dictatorship that is the root of all of DXC's problems - and I'm not using the word "dictatorship" just to be nasty about Mikey, its the actual case of that is how the company works.
Others won't believe me, but trust me, that is why its so chaotic and fails so hard - just like CSC did when Mikey took charge of that.
So yes, I agree that L3/L4/L5 have no purpose. Automation could replace them - an inbox rule in Exchange server.
Biting the hand that feeds IT
