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Reply to post: Re: "We are sorry ...but we don't know what outsourcing does to our customers"

Off somewhere nice on holibobs? Not if you're flying British Airways: IT 'systems issue' smacks UK airports once again

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Anonymous Coward

Re: "We are sorry ...but we don't know what outsourcing does to our customers"

Even when it isn't, it is always the manager's fault and responsibility.

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