Reply to post: Re: 1 year warranty? I don't think so...

Side-splitting bulging batts, borked Wi-Fi... So, how's that Surface slab working out for you?

Dr Dan Holdsworth
WTF?

Re: 1 year warranty? I don't think so...

If you're going to buy kit for work use, then there are two routes you can go. Firstly, you buy really good stuff that can be expected to last for ages, like Apple kit used to do (but doesn't any more), or you buy the cheapest stuff you can find that will still do the job intended, in the expectation of a horrendously high failure rate.

Chrome books fall into the latter category, with the added benefit that they have very little user-side storage on board, thus the users have little scope for filling them full of valuable data which they can then lose (forcing the secure encryption of mobile devices is an on-going but necessary headache for us techies).

What you don't want is expensive kit that falls into semi-disposable chrome book territory. The Sale of Goods Act and similar consumer protection laws were designed to cover this sort of thing, so the retailers can expect to be on the receiving end of legal action from customers if this sort of thing carries on (under UK and EU law, the company the customer bought the goods from is liable for sorting out the problems; doesn't matter if they consistently whinge that this is the manufacturer's fault, they have the legal responsibility for sorting out faulty goods sold to customers).

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