Reply to post: Re: "Our healthcare team"

Outsourcing giant Capita handed £145m for UK.gov's Personal Independence Payment extension

batfink

Re: "Our healthcare team"

I'm not sure what you mean here. You're saying "Atos were encouraged to meet certain quotas" and then say that that was financially motivated by Atos themselves? The only crew that would be "encouraging" Atos would be the contract holders, which in this case would be the DoH.

And remember: the outsourcers aren't the decision-makers.

It's quite likely there are quotas on the numbers of assessments done. Of course, none of us would be surprised if outsourcers are falsifying reports on what they've been doing.

What is this system that prevents recording of assessments? Whose rules are they?

Again: to be clear: I'm not defending the actions of either of these companies. However it wouldn't surprise me if a quiet part of the original agreements or the renewals will be an agreement not to push back too hard on the Department.

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