Re: I too, switched recently
You will probably be locked in for that 12 months though. If you're happy with the service and don't plan moving home then that's ok.
Being in-contract can be expensive if you rent your home as you can be kicked out with only a few weeks notice and have to pay off many months of unused broadband. And it can be expensive being out of contract too because they put the prices up! Damned if you do, damned if you don't. Citizen Advice's "super complaint" is most welcome.