Reply to post: Meanwhile in the Colonies...

Frustrated Brits can dump mobile providers by text as of today

Barry Rueger

Meanwhile in the Colonies...

Try and put me through any kind of customer retention, lose all possible goodwill that remains.

The prices quoted here will make any Canadian weep with frustration. But more to the point, invariably the super-duper customer retention deal (or even new customer deal) invariably only lasts for X number of months, after which you go back to paying through the nose.

In any other industry this would be called "bait and switch."

Then again there's TV. We eventually dropped Netflix and tried out Prime. This weekend we tried to watch a guilty pleasure, the new "Will and Grace." We were dumbfounded to find that as well as the $79 a year Amazon charge, we would also need to pay ANOTHER $12.99 a month for something called "Stack TV" which is basically a pared down version of what our cable TV operators are still flogging to the masses. Thankfully there's a one month trial, so we can binge watch the latest series and then cancel it.

Meanwhile our public libraries are getting hammered by price increases and tightened usage restrictions on the e-books that they offer.

The VPL says despite print and digital copies functioning in much the same way, allowing only a single user to read a book at one time and employing seven- or three-week loan periods, perpetual access ebooks can cost up to 300 per cent more. For instance, David Baldacci's The Fallen costs the VPL $22.80 for a physical copy, and $87 for a digital copy.

And of course, Microsoft is just nuking all e-books on a whim.

I honestly think that the whole digital media economy is on the edge of just collapsing into a pile of e-rubble, with most of us reverting to paper books, DVDs, and vinyl records.

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