I agree with the spirit of that..
"So if we didn't like you, you would be waiting nearly 7 days for that password reset."
While I 100% support the spirit of this, I am a firm believer in Karma, regardless of how it seems to always be a day late and a dollar short. So I fear if I practiced this policy, my next incarnation would be as the only English-speaking manager of a L1 Helpdesk located in India, middle-management at IBM, doing full-time Office 365 support, or as a technician whose job is to calibrate the jets in bidets. Or perhaps they're all the same job, really..