Re: This won't change much in day-to-day DXC life
Same with overtime approvals - submit more than two weeks in advance, get approval from customer account and internal technical discipline/group. Fantastic until you realise we were on the hook for live support and typically got paged/called OOH for faults as well as planned work. Some of my team started refusing to do OOH work because their overtime requests weren't been honoured or approved for fixing outages.
That should have been all of the team. And all of the team should have refused doing any overtime at all, down to the second. The bean counters button sorters do take notice when the penalties for missed SLAs start coming in.
... Our workload massively expanded when they laid off equivalent teams at the other UK DCs and we ended up having to pick up the slack, whilst filling in all of this crap at the same time. Didn't stay long at HPE after that.
An increased workload is no problem whatsoever unless you like to finish that workload. In situations like this, I see that as SEP (Somebody Else's Problem). But you should have been gone before it got that far.
Biting the hand that feeds IT
