Reply to post:

When customers see red, sometimes the obvious solution will only fan the flames

John Brown (no body) Silver badge

Some customers just aren't worth having."

I see your point, but a rail company who can lose £18m of sales from their site being down for just under a week is a pretty big customer to retain, whatever shit they throw.

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

SUBSCRIBE TO OUR WEEKLY TECH NEWSLETTER

Biting the hand that feeds IT © 1998–2019