Reply to post: Re: Dolt

When customers see red, sometimes the obvious solution will only fan the flames

Prst. V.Jeltz Silver badge

Re: Dolt

And Harry could have saved six hours if he'd gone to the user's desk in the first place or got a sodding screenshot.

Exactly , unusually I couldnt translate the "userspeak" coming through in this story to work out what was wrong, but once the Team leader said he's looking at the same thing it should be game over .

Dont even wait for idiot #2 to send a screenshot , just remote his pc and have a look .

They never gave me the engineers supervisor role though so what the fuck do i know.

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