Reply to post: Re: Dolt

When customers see red, sometimes the obvious solution will only fan the flames

dvd

Re: Dolt

We had a customer that insisted on sending us massive word documents containing one or two screenshots for diagnosis.

We thought for ages that they were just being obtuse but it turned out that their desktops were so locked down that word was pretty much the only way that they had to save a screenshot.

So they were actually being quite smart.

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