Re: Ive been the dumb user...
At my local Registrars, trying to register a marriage notice.
My (now) wife is from a country where the surname comes first.
(so Jane Doe would be Doe Jane)
The government's electronic form HAS an option to set surname first, right at the very end of the multi-page form.
If you click it, it deletes all the information you entered, and send you back to the beginning of the form.
First time, the registrar though it was a glitch.
3o minutes later, after it did it again he was swearing under his breath.
3rd time he admitted failure, so on the fourth attempt, we just entered her surname as her first name, and her first name as her surname, and left the "Surname first" option alone.
Best part of 2 hours to complete a form that shouldnt have taken more than 20 minutes.
That was 9 years ago, any bets they have fixed it yet?
Biting the hand that feeds IT
