Was that my fault...
I have actually had a complaint and bollocking because a customer, being instructed and served the correct information whilst being directed into a sales funnel for their preferences and recorded for a future loyalty promotion because the Turing complete interaction, whilst saving the reception/switchboard a job during `a time of busy activity, as the lady did not realise that they had been talking to a machine and the collateral via human intervention had not arrived. #noinvoiceforyou