Re: "You're folding it incorrectly."
"If working in IT has taught me nothing else in the last 35 years it's that users will do the most unexpected things with the tech they're given."
True, but in this case, users peeling off that layer shouldn't have been unexpected at all. We all been trained over years to expect that we're going to be peeling a layer of plastic off of a new screen.
Biting the hand that feeds IT
