Re: Business as Usual for Accenture
I think most large consulting or software dev houses do something similar - it's just the classic bait & switch. Put your most competent people front of house for sales pitches & initial bit of work, then move them on to the next pitch asap and replace with your cheapest employees (not that you change what you charge). I've seen it so many times, and most times the relationship between the companies is so weakly worded that the consultants can get away with it. It looks like in this case that Hertz at least has some good documentation showing that Accenture fubar'ed the work, so I hope they win their day in court and take 'em to the cleaners.
Biting the hand that feeds IT
