Re: Any blame on Hertz for not actually being in charge?
You would be surprised at just how small the IT departments are at many, many large companies.
Every damn thing is outsourced. The permanent staff are busy putting out fires or mired in pointless meetings. Or about to get fired and replaced by... outsourcing. Or their workload increases beyond reasonable and safe limits. Generally, all three.
The great collapse is coming. People have no clue how vital IT is to the modern world and are literally cutting their own throats.