"For when your accountants tell you your bottom line is more important than being able to use your IT."
Not sure it's even the accountants, as WiPro also provide outsourced at/ap/etc.
My favourite WiPro negotiating tactic is skipping the discovery stage, negotiating directly with upper management and saying "how much would you like to pay?"
And then there are the SLAs:
Customer: "These SLA's are completely meaningless"
WiPro: "Yes...but we met them all!"