>> ISO 9001 means that you do what you say.
Floppy drives and ISO remind me of the same the 1980s.
I remember there being a build libraries for company processes.
The goals were to improve efficiency and consistency by reducing the reliance of employees on their memories.
That site received ISO certification, all employees use computers and they are still manufacturing capital equipment today. I'm just not sure the changes led to the production of more/better products.
One thing I notice today is that fewer employees seem to have good memories. (and those that do have good memories don't seem nearly as valuable as they once were).