Reply to post: Re: Contracts cannot override statute

What bugs me the most? World+dog just accepts crap software resilience

Doctor Syntax Silver badge

Re: Contracts cannot override statute

"My financial capacity to take any action would also be questionable....they have very deep pockets if they are big and they can just go bankrupt if they are small."

It depends on the jurisdiction and the amount involved. Small claims courts go a long way to levelling that playing field. Both sides bear their own costs so BigCo can't bully consumer with threats of ruining the plaintiff with costs and there's no point in taking on huge costs to defend against a low valued case. What's really needed is to forget the class action mentality and have thousands of individuals make their own claims. It would help if the allegedly consumer protecting organisations set up systems to help do this. Make it cheaper to build in quality than to run a department to handle all the court claims and judgements.

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