Re: BOB
Exactly this.
Manager: So we need to document this flow. And we to fix these things ASAP.
Me: You can have one or the other.
Manager: Why? Why can't we have both?
Me: Because you insisted on a three hour meeting, face to face in a conference room to go over this. Now I have time to do one or the other.
Manager: Hmmmmm... Ok, just fix the things. Then we'll have to have another meeting to go over the plan to document everything.
Me: *sigh* Sure thing, boss. Just put the meeting notice on my calendar. (Screaming inwardly to myself, "And you've still learned NOTHING!")
Just a lightly edited extract of a real situation. Much of the problem is that for managers their work product is meetings, so they think things are getting done if you have a meeting about a subject rather than actually working on the problem.