Reply to post: Re: I have ended up helping the field engineers that are proudly billiing me...

All good, leave it with you...? Chap is roped into tech support role for clueless customer

Down not across Silver badge

Re: I have ended up helping the field engineers that are proudly billiing me...

I had a similar situation when Sun released their first Sparc stations in France. Their maintenance engineer knew Sun OS 3 very well, but OS 4 had everything changed, swap place, etc. I had to guide him to find the various configuration files that were no more where they used to be.

Even bigger change when Solaris 2 (Sunos 5.x) came out due to the BSD to SysV change. Many were sticking with 4.1.3 and avoiding Solaris 2 for quite a long time.

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