Re: Mum Support
Mum and I have an agreement when it comes to tech support. If she wants my tech support then she uses my recommendations on software/hardware/ISP etc. As soon as she does her own thing she gets tech support elsewhere as I pick options that are generally easiest to use while also being easiest to support. It’s worked pretty well for the last 20 years when her first computer (for email and web browsing) was my old 486 laptop!
In fairness she’s reasonably good at figuring stuff out for herself and can even help her brother with simple problems. She’s also a (relative) pro at checking windows updates for Microsoft malware like GWX.
Biting the hand that feeds IT
