Reply to post: Re: Cocking up personal data

What happens when security devices are insecure? Choose the nuclear option

Doctor Syntax Silver badge

Re: Cocking up personal data

"are you sure this isn't your address?"

It's blind assumption that anything coming up on the screen must be right.

I had something similar with a life insurance company. They must have entered DoBs all numerically, swapped day and month and the numpty on the other end of the phone insisted that I'd survived a couple of decades of marriage not knowing SWMBO's correct birthday.

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