Reply to post: Re: Cocking up personal data

What happens when security devices are insecure? Choose the nuclear option

Andy Non

Re: Cocking up personal data

I certainly won't be going to Boots opticians again. I was in there for two hours while they faffed around having to repeat tests. The optician was in denial initially that their records could be wrong. He suggested that there must be someone else who coincidentally had the same name and date of birth who just happened to live at my previous address. To me it was evident they'd merged my records with someone else's. Oddly I take almost the same medications as the other mystery person. Finally he comparing my current retina scan against "my" previous retina scan before he was finally convinced that they were in fact of two different people due to the different layout of the arteries etc! He ended up analysing my current spectacles to get an accurate starting point for his eye tests.

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