Re: Just to be clear
Just because their billing is often grossly inaccurate (usually to their benefit) and they make an issue of it before you do, doesn't stop them from being a billing company.
It just means they are a crappy one.
Here in Spain, the so called Vodaphone shops seem to be mostly franchises, so when you have real issue with them, they can't do much about it because they are a 'sales' franchise.