Re: It's 2019
Have you by any chance glanced at VM's Ts & Cs?
A couple of years ago I nearly subscribed to their broadband service, without particularly thinking about the small print. A few days before the service was due to go live they sent me a couple of forms together with copies of the Ts & Cs.
I read them with growing incredulity and with the hair beginning to rise up on the back of my neck. Essentially anything I posted or received would be subject to VM's critical inspection; they could grab whatever they wanted for their own purposes; and if anyone took offence at anything I posted, VM could cut off my service immediately without even telling me why.
So I cancelled the VM arrangement, did some research, and went with Andrews & Arnold.