Re: Back off another notch?
Expert Systems... that's an unpleasant blast from the past. I remember undergoing "structured interviews" to capture my "expert domain knowledge" as an RF engineer. Wrong on so many levels... whoever decided I'm an expert needs serious help. More troubling was that the interviewers had no discernable knowledge of RF, EE, or any sort of engineering. My colleagues and I proposed questions we thought should have been obvious candidates for any real knowledge base, but were told 'the software will figure it out'. Sure.
I do not think any software was ever squeezed out, and I think I'm content with that outcome.