Reply to post: Re: Weird thing about the brands

Banking in 2019: Sure, we'd recommend TSB's online, mobe banking say cowed customers

Gene Cash Silver badge

Re: Weird thing about the brands

Sure, but perhaps one section is competent and the other is not?

I've seen this a lot in national chains in the US... one store couldn't find a bomb if it blew their foot off, and the other one is polite, knows what's in stock and where it is, and can make intelligent recommendations.

Usually the better store is then closed.

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