Re: Hancock's half hour
Email works well enough in private health. When WPA need to send something confidential, I just receive a notification email. Then I login to their site to retrieve the document. It's annoying to go through two steps when it's something trivial, but reassuring when it's something more private.
Problem will be passwords etc for the old and infirm. There are still plenty of people with no Internet access and they tend to be old and ill.