Re: Nothing like having your work day extended a few more hours
The problem with that factoid is that one could think 90% of the users only need or want 10% of the features. I don't believe that is true. Most users would benefit, and could learn and routinely use, more than 10% of the features.
The reason they only use 10% of the features of MS Office is that a lot of its features are buggy and crappily implemented.
But Microsoft has no incentive to fix that. They still get the money by being "the Standard" (undeservedly), and users have arranged themselves to work around the crappiness. It's sad how much productivity and progress is wasted that way.