Reply to post: Re: Nicely done

Hold horror stories: Chief, we've got a f*cking idiot on line 1. Oh, you heard all that

Giovani Tapini

Re: Nicely done

sometimes, unfortunately that is the only way to get accounts closed. This was a particular issue with, but not limited to, certain mobile companies that would lock in contracts.

Certain acquaintances of mine (but not me - yet) have yelled abuse at the poor sod in the call centre just to get a contract terminated. An effective, albeit probably unethical, way of getting the job done when the proper channels simply don't care or are deliberately resistant to being straightforward.

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