Reply to post: Re: Help desk

Hold horror stories: Chief, we've got a f*cking idiot on line 1. Oh, you heard all that

Doctor Syntax Silver badge

Re: Help desk

"try to get an issue escalated"

Escalation? Does that still exist? Any company I deal with seems convinced that what failed before is good enough to fail next time as well. The idea that they should be succeeding seems to be something consigned to the remote past.

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