Re: Careful of what you write
A friend of mine is a veterinarian. She uses a red paper dot with a number from one to ten on the patient's folder for a fractious critter, one being difficult to (for example) get a temperature on, and ten meaning "will try to kill you at any opportunity". Details are listed in the folder.
She uses a cute pink dot for a fractious owner ... Those details are in a little book kept in the dispensary, where customers aren't allowed "for insurance reasons". Apparently some people go absolutely ballistic of you call their breed of choice a "bitchin' frizzy" ... How the hell was I supposed to know that? I was just there to update the computers!