Reply to post: Re: LOL

Only plebs use Office 2019 over Office 365, says Microsoft's weird new ad campaign

dajames Silver badge


Or they want off the upgrade treadmill. Microsoft's traditional model only worked if customers needed to routinely update to the latest version, and so pay for it - but is that still true? Look how many years it took them to drive customers off of XP, and Windows Seven is still in common usage.

There's a piece of wisdom from the Ancients that says: If you want your users to upgrade from version X of something to version X+1, you should try to ensure that Version X+1 is at least as good as version X, that the upgrade breaks nothing, and that using version X+1 will not require re-learning the user interface.

Clever chaps those Ancients.

If version X+1 is widely perceived to be a cartload of turds the users will stick with version X.

Had Vista not been a resource hog requiring a substantial hardware upgrade to equal the speed of XP it wouldn't have been the dismal failure that it was. Had Windows 8 kept the UI of Windows 7 people wouldn't have seen it as something strange and incomprehensible and to be avoided.

Microsoft have only themselves to blame.

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