All is well
Like all these US based mega corporations, all that is needed is a quick "we are very sorry blah, blah" All is now sorted and everyone has a warm fuzzy feeling.
No data is lost (from Microsoft's view) and if it is, then the customer can go back and find it.
It happens every time, and appears to be happening with ever more frequency yet business still keep throwing more money at them.
Sigh!
Biting the hand that feeds IT
