Re: Hateful website
I've always cut Plusnet some slack for being broadly (no pun) good when viewed from a price vs. performance perspective. But the new billing website is such utter c**p, it's staggering. I'd assumed that this was something BT was already using and had imposed on Plusnet, but going on this article, I guess not?
It would appear that virtually all back-end IT has been outsourced by BT to some Indian firm, so this is only to be expected :(