Re: Don't blame the user
When I was learning to drive the course included a multimedia CR-ROM with test scenious on it. I used my neighbour's PC, popped the CR-ROM it, and it auto-ran. I clicked on the option, and it helpfully ran a five-minute film, at the end of which it said 'FAILED' and went back to the menu. Yeh... so how do I do the interactive test? y'know, respond to the hazards and wotnot.
At *NO* point was there any indication that the *ENTIRE* interaction was via the speakers - of which this PC had none. It turned out that the five-minute "film" *was* the interactive test, with the testee being prompted audibly. There wasn't even any display information saying anything even close to "Press START and listen to blah blah blah...."