Reply to post: Re: Gah. Users.

Are you sure your disc drive has stopped rotating, or are you just ignoring the messages?


Re: Gah. Users.

"The help desk phone number has four digits, three of them the same digit to make it easy to remember and dial."

In my (brief, mercifully) career as a PHB, I spent a lot of time simply encouraging people to 'log a job'. That simple mantra was amazingly powerful when scaled across an organisation that employed 3 thousand people.

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