Re: Seems legit
When users en masse in your company are doing things that fly flat in the face of IT policy, it is a sign that IT policy is absolutely not fit for purpose.
Any IT policy must meet business needs *first*. That is what users tell you they need. You can negotiate alternatives, but you cannot simply arbitrarily enforce steps that impede their work, simply to derisk your end of things.
Asking Guests to use their own phone data plan is a poor show. A potential customer that is going to be the source of IT staff salaries. And they shouldn't be watching how much data or battery they are using.
IT has a service role where the services need to work for the employees of the company. A just like other service industries, the customer is king as they say.
What you say is a wish list of things should happen, it will never fly in practice, so I can only assume you do not currently do this job in real life.
Biting the hand that feeds IT
