".. And they wonder why people are moving away from Windows where they can, you simply can't rely on Windows to work reliably any more."
Moving to what? Android tablets and phones? Yes - because they are so much more reliable, aren't they? The market share of desktops for Windows is fairly static. In fact the market share of all operating systems for desktops is pretty static at about 85% for windows 10% for OSX and 2% for Linux. In the west the flow is actually away from tablets towards a two device laptop/phone combination.