Re: Talk to someone on the phone
Worse, when they DO have an email option and it goes something like this:
Me: “Please cancel my service effective upon my renewal date.”
Them: “ Please call our customer service department at 555-000-0000 for information concerning terminating service .”
And the primary reason you emailed is because you can’t reach a live person via their interactive response system, and the voice menu doesn’t give you an option for ending the service.
Biting the hand that feeds IT
