Reply to post: Re: Sharp Practice

Brit retailer Currys PC World says sorry for Know How scam

Anonymous Coward
Anonymous Coward

Re: Sharp Practice

I worked for CurryPCWorld for 5 years during college and Uni 2002-2007.

Sales people were not paid commission on extended warranties. There was however a considerably amount of pressure from management to sell the extended warranties and the shitty finance option called EasyPlan. You would get shamed by management if you sold a big ticket item (£2-3k Plasma TV) without selling the extended warranty.

I was once dragged into a formal meeting for failing to meet my CoverPlan (extended warranty) target - about 15% of my sales. I remember reasoning to my manager that I did not think it was a good product. His response was that it was not my job to think, it was my job to sell - which is a pretty good comeback to be fair.

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