Re: What possible kind of 'human error'?
"I was working for a larger supplier of goods and cloud services, when I got a request from a user about the data we had about him...."
...management didn't want to invest in adequate business procedures and the retrieval UI was developed by a JavaScript rat high on StackOverflow copypasta, so the obvious happened ...
...and then we got reamed in the courts...
Biting the hand that feeds IT
