Reply to post: Re: True story...

My hoard of obsolete hardware might be useful… one day

Anonymous Coward
Anonymous Coward

Re: True story...

A customer moved their IT server support contract from us to an under-cutting competitor. The latter then found that the only source of spares was in our hands - not to mention the technical expertise. They then had to outsource the support to us - but with them taking all the SLA risk and penalties.

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