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Premiere Pro bug ate my videos! Bloke sues Adobe after greedy 'clean cache' wipes files

adam payne

When he later hit a button to clean the suite's cache, rather than delete the "Media Cache" folder in his "Videos" directory, it instead wiped everything that hadn't been accessed for 90 or more days from the whole "Videos" directory, it is claimed.

I would have videos and cache two separate directories.

Over the next three days he would try in vain to get the wiped documents back with a recovery tool.

A standard delete should have been easy to recover from with basic tools unless overwritten of course.

Adobe would later acknowledge the bug in the release notes for a Premiere Pro 2017 11.1.1 update, saying the patch

Come on Adobe, how did this get past beta testing?

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