Reply to post: Re: Not sure about that

Got a new Surface? Have some firmware. Old Surface? La la la la la, we can't hear you

Gene Cash Silver badge

Re: Not sure about that

> But most customers are not brand loyal

My personal experience begs to differ. If Tim Cook announced each iPhone would arrive embedded in 5lbs of shit, people would line up in droves.

I've got about 40 or 50 acquaintances that constantly bitch about either Apple or Microsoft and sometimes both. In 10 years, I've seen one two convert to Android and none to Linux.

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