Re: It's-a rubbish!
"Staggering naivety on the part of the senior management at MS."
I think you are being too generous. In my mind this is nothing to do with naivety but is a cynical "How can we boost our bonuses?" play. MS is not really concerned with their users, all they seem to worry about is how Wall Street reacts. If the money keeps rolling in why should the top brass give a damn about quality and testing? In their minds that is only an expense not something that should be central to all they do.
As the old saying goes"Follow the money."