Re: "I’m cut off from important things I need!"
Pretty sure there's already legislation in place in the UK such that if your service breaks then You're recompensed for the days it was down automatically.
I don't know why this is getting downvotes. It's absolutely correct.
The recompense as defined by law is pro rata per day on the retail cost of your service.
So, if you're paying £30 a month, and (for example) it's April, you will be refunded a whole £1 per day of the outage.
If your business turns over less than £365 per year, then, that's really good news!