Microsoft response
Recently, we have had some problems with our latest Windows update, and we've had to pull it twice. We'd like first to apologize to all the users that this problem has affected. We didn't do the testing we should have, and we're sorry that our failures have caused trouble for you. We will be compensating the users that this has affected, and we will be changing our policies and practices to ensure that any updates we release go through much more stringent quality assurance and testing before we release them. We'd also like to apologize to those in our Windows Insider Program, who have generously tested our products without receiving the attention they deserve from Microsoft. For now, the Windows April 10, 2018 update (version 1803) will remain our latest release. We will continue to work on new features, but our major focus will be in fixing bugs and ensuring something like this doesn't happen again. For this reason, we won't be releasing a feature update to Windows this fall. We do plan to release one in the spring of 2019, which will be thoroughly tested before release. We hope you will continue to work with us and forgive us for this failure.
Microsoft
1 Microsoft Way
Redmond, WA
United States
Alternate Universe
Biting the hand that feeds IT
